An HTTP cookie commonly referred to as “cookies” is a contained or enclosed parcel of texts that is transferred back and forth between the participating web client (browser) and the acting web server. It was originally intended to serve as a state management mechanism between the respective parties (web browser and web server) but things have now evolved and became a lot more advanced.
A cookie is one of the most efficient and best solutions for carrying out the purpose it serves, without it or other similar solutions, a web server will not be able to differentiate between users, have any idea about sequential page visits or the relationship established by a particular user or device with the website. Therefore the reasons and the basic purpose for using cookies is to distinguish between different users and to relay information from one page to another during any particular visit or session.
How we handle cookies
Cookies help gather reports on the above mentioned and other general information.
Personal identification information
We may collect personal identification information from Users in a variety of ways, including, but not limited to, when Users visit our site, register on the site, place an order, fill out a form, subscribe to the newsletter and in connection with other activities, services, features or resources we make available on our site.
Users may be asked for, as appropriate, name, email address, mailing address, phone number, users may, however, visit our site anonymously if no directed contact is initiated. We will collect personal identification information from Users only if they voluntarily submit such information to us. Users can always refuse to supply personal identification information, except that it may prevent them from engaging in certain site related activities or services.
Non-personal identification information
We may collect non-personal identification information about Users whenever they interact with our Site. Non-personal identification information may include the browser name, the type of computer and technical information about a User's means of connection to our Site such as the operating system and the Internet service providers involved and other similar information.
Web browser cookies
How we use collected information
Kitrox Designs collects and uses Users personal information for the following purposes:
To improve customer service; Your information might help us to be more effective at responding to your customer service requests and support needs.
To personalise user experience; We may use summarised data to better understand how our Users as a group use the services and resources provided on our Site.
To improve our Site; We continually strive to improve our website offerings based on the information and feedback we receive from you.
To process transactions; We may use the information Users provide about themselves when placing an order only to provide service to that order. We do not share this information with outside parties except to the extent necessary to provide the service.
To administer a content, promotion, survey or other Site feature.
To send Users information they agreed to receive about topics we think will be of interest to them.
To send periodic emails; The email address Users provide for order processing, will only be used to send them information and updates pertaining to their order. It may also be used to respond to their inquiries, and/or other requests or questions. If User decides to opt-in to our mailing list, they will receive emails that may include company news, updates, related product or service information and so on. If at any time the User would like to unsubscribe from receiving future emails, we include detailed unsubscribe instructions at the bottom of each email or User may contact us via our Site.
How we protect your information
We adopt appropriate data collection, storage and processing practices and security measures to protect against unauthorised access, alteration, disclosure or destruction of your personal information, username, password, transaction information and data stored on our Site.
Third party websites
Users may find advertising or other content on our Site that link to the sites and services of our partners, suppliers, advertisers, sponsors, licensors and other third parties. We do not control the content or links that appear on these sites and are not responsible for the practices employed by websites linked to or from our Site.
In addition, these sites or services, including their content and links, may be constantly changing. These sites and services may have their own privacy policies and customer service policies. Browsing and interaction on any other website, including websites which have a link to our Site, is subject to that website's own terms and policies.
Ads appearing on our site may be delivered to Users by advertising partners, who may set cookies. These cookies allow the ad server to recognise your computer each time they send you an online advertisement to compile non personal identification information about you or others who use your computer.
We encourage Users to frequently check this page for any changes to stay informed about how we are handling and helping to protect the personal information we collect.